Updated On: July 30, 2025

This Privacy Policy outlines how SoftViro (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.softviro.com (the “Site”), or otherwise communicate with us. By using the Site, you agree to the practices described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page, along with an updated “Last Updated” date.

Personal Information We Collect

We collect personal information you provide directly to us and information automatically collected through your use of the Site.

Information You Provide:

• Contact details (name, address, phone number, email)

• Order details (billing/shipping address, payment confirmation, etc.)

• Account details (username, password, security data)

• Customer support interactions

Information Collected Automatically: We may use cookies and similar technologies to collect Usage Data, including:

• Device/browser information

• IP address

• Interaction with our Site

Information from Third Parties: We may collect information from service providers such as:

• Hosting platforms (e.g., Shopify)

• Payment processors

• Marketing or analytics providers

How We Use Your Information

• To provide and manage our services and fulfill orders

• For account management and customer support

• To personalize marketing and promotions

• To detect and prevent fraud or misuse

• To improve the Site and our services

Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser. Blocking cookies may impact some Site features.

Disclosure of Your Information

We may share your information with:

• Service providers and vendors

• Business partners for advertising and analytics

• Affiliates within our corporate group

• Authorities or entities in legal proceedings or business transfers

Data Retention and Security

We take reasonable steps to protect your personal information but cannot guarantee absolute security. We retain data as needed to provide services, fulfill legal obligations, and resolve disputes.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Object to or restrict data processing

• Withdraw consent where applicable

• Request data portability

To exercise these rights, contact us using the details below. Verification of your identity may be required.

Children’s Privacy

Our Site and services are not directed to children under 16. We do not knowingly collect data from children.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.

International Users

Your information may be processed outside your country of residence. Where required, we rely on recognized legal mechanisms for international data transfers.

Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or how your information is handled, please contact us at:

Email: support@softviro.com

Phone: +44 7950 123380

Address: 2 Belmont Terrace, Chiswick, London, W4 5UW, United Kingdom