Updated On: August 09, 2025

SoftViro (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from softviro.com.

1. Information We Collect

When you use our website, we may collect the following information:

• Personal information you provide, such as your name, billing/shipping address, email address, and phone number when placing an order or contacting us.

• Payment information processed securely by our trusted payment service providers (we do not store full credit or debit card details).

• Order details relating to the products you purchase.

• Technical information (such as IP address, browser type, and device information) collected automatically via cookies and similar technologies.

2. How We Use Your Information

We use the information collected to:

• Process, fulfil, and deliver your orders.

• Communicate with you about your orders, products, and promotions (if you have opted in).

• Improve, personalise, and secure your shopping experience.

• Meet legal obligations and prevent fraudulent transactions.

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties.
We may share your data with:

• Service providers (such as payment processors, couriers, and IT support) to help complete your purchase.

• Legal authorities when required to comply with applicable laws.

4. Cookies

SoftViro uses cookies to:

• Enable essential site functions.

• Analyse site usage and improve performance.

• Remember your preferences for a smoother shopping experience.

You may adjust your browser settings to disable cookies, but some site features may not function properly.

5. Data Retention

We retain personal information only as long as necessary to fulfil orders, provide customer service, and comply with legal requirements.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request corrections or deletion of your personal data.

• Object to specific processing activities.

To exercise your rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: support@softviro.com

Phone: +44 7950 123380

Address: 2 Belmont Terrace, Chiswick, London, W4 5UW, United Kingdom