Returns and Refunds Policy

At SoftViro, we are committed to ensuring customer satisfaction with every purchase. Please review our return policy below for complete details.

Eligibility for Returns
Returns are accepted within 30 days of the delivery date.
Products must be unused, in their original packaging, and in the same condition as received.

Non-Returnable Items
Items purchased on sale or with discount codes are not eligible for return.

How to Initiate a Return
To begin the return process, please contact our support team and include your order number and reason for the return:

Email: support@softviro.com
Website: https://softviro.com

Our team will review your request and provide further instructions if your return is eligible.

Refunds
After the returned item is received and inspected, you will be notified of the approval or denial of your refund.
If approved, a refund will be issued to your original payment method within 7 business days.

Return Shipping Costs
Customers are responsible for all return shipping costs.
Shipping charges are non-refundable.

Contact Us

Email: support@softviro.com

Phone: +44 7950 123380

Address: 2 Belmont Terrace, Chiswick, London, W4 5UW, United Kingdom